產(chǎn)品被商標(biāo)持有者投訴是假的，賬號(hào)被暫停銷售，要瘋了！

RT.商標(biāo)持有者這是要搞事?。‘a(chǎn)品明明沒有假好嗎！我有發(fā)票，是跟一個(gè)可靠的供貨商買的。把材料發(fā)給他和亞馬遜，但實(shí)在是等不了了，亞馬遜又不回我。崩潰
已邀請(qǐng):
挖掘海量數(shù)據(jù)，第一時(shí)間反映跨境電商行業(yè)的熱門風(fēng)向，為跨境客戶提供真實(shí)客觀的市場(chǎng)決策依據(jù)。

jenny123

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像這種情況你只能讓這個(gè)商標(biāo)持有者撤訴，然后再通知亞馬遜解除限制。亞馬遜不會(huì)回你，一般會(huì)限制某個(gè)“假的”產(chǎn)品，但不會(huì)中止整個(gè)賬號(hào)（除非不止一個(gè)人投訴你賣假貨，或者你只賣這個(gè)牌子的產(chǎn)品）

淺陌

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亞馬遜不是有發(fā)郵件給你，讓你聯(lián)系對(duì)方么？像之前亞馬遜發(fā)給我的：
First, you can ask the rights owner to withdraw their complaint:
XXXXXXXX（對(duì)方郵箱）
If the rights owner finds they reported your items in error, please ask them to contact us at notice-ro-reports@amazon.com.
Second, you can provide evidence that the items you sold are authentic. If you believe the rights owner reported in error because you can verify the authenticity of your items, reply to this email with the following information for each ASIN:（如果你的產(chǎn)品是正品，是對(duì)方搞錯(cuò)了，那你要提供證據(jù)證明）
Copies of invoices or receipts from your supplier issued in the last 365 days. These should reflect your sales volume during that time.（過去1年的購(gòu)買發(fā)票/收據(jù)的副本）
Contact information for your supplier, including name, phone number, address, and website.（供應(yīng)商的聯(lián)系方式，包括名字、電話號(hào)碼、地址、網(wǎng)站）

玫瑰與鹿

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其實(shí)除了發(fā)票，你最好還要有一封制造商寫的，證明你是授權(quán)零售商的郵件（要蓋章簽字），然后發(fā)給亞馬遜

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