亞馬遜歐洲站listing因?yàn)?quot;potential safety issue"被block,要怎么辦?

listing因?yàn)楫a(chǎn)品潛在的安全問(wèn)題被移除了,要怎么辦才好?
Dear Seller,
We are writing to let you know that product(s) you have offered for sale on the AMAZON.co.uk Marketplace have been removed due to potential non-compliance/safety issue.
Due to the non-compliance/safety issue, you must not relist offers for the above Affected Products on the Amazon.co.uk Marketplace. You will not be penalised for the first-time removal of these listings. However, we prohibit re-listing products on the Amazon.co.uk Marketplace once it is brought to your attention that sale of those products is not permitted.
Please note all pending customer orders will be cancelled, and you should not seek to ship any pending orders for this product yourself. If you are a Fulfillment by Amazon (FBA) Seller, you will be temporarily unable to create a removal order for the Affected Product(s) for a period of 30 days. After 30 days please create a removal order in Seller Central to arrange for the removal or disposal of any Affected Products in our Fulfillment Centers. If you are unable to create a removal order after 30 days, please contact Seller Support for assistance.
Thank you for your attention to this matter.
Regards,
Product Compliance Team
Amazon.co.uk
已邀請(qǐng):
挖掘海量數(shù)據(jù),第一時(shí)間反映跨境電商行業(yè)的熱門風(fēng)向,為跨境客戶提供真實(shí)客觀的市場(chǎng)決策依據(jù)。

心與薄荷比涼

贊同來(lái)自:

歐洲站點(diǎn)的話,是因?yàn)楫a(chǎn)品沒(méi)有CE標(biāo)志導(dǎo)致的嗎?還是說(shuō)因?yàn)橘u的是電子產(chǎn)品?

柏拉圖@

贊同來(lái)自:

有次我也是這樣,被客戶給差評(píng)說(shuō)產(chǎn)品有安全問(wèn)題,然后收到郵件。我就回信跟亞馬遜解釋清楚,我是如何解決客戶問(wèn)題的,然后出示一下相關(guān)證件(CE、ROHS)就可以了

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